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Housing Justice provides a free and confidential service. Our outreach includes Maryborough, Echuca, Castlemaine, Kyabram and Rochester.

Haven; Home, Safe provides this service for the Mallee.



Housing Justice will be closed from 12.00pm on Friday 22 December 2017 and will reopen at 9.00am on Tuesday 2 January 2018.

For urgent assistance with a tenancy matter, please call the Tenants Union of Victoria on 1800 068 860 (on business days).

The after-hours number for Office of Housing maintenance is 1800 136 012.

If your enquiry can be addressed when normal business resumes, please feel free to email reception@arcjustice.org.au or call 03 5445 0900 and leave a message.


Advice and Advocacy

Housing Justice provides advice, information and assistance to tenants about:

  • their rights and responsibilities
  • the Victorian Civil and Administration Tribunal (VCAT)
  • negotiating with landlords and real estate agents.

Housing Justice helps clients to stand up for themselves. We can also speak on tenants behalf.


Housing Justice supports tenants living in public housing to:

  • address barriers to their tenancy
  • settle into a new tenancy and link up with their community
  • access relevant services and support
  • negotiate with government and other  community agencies.


Housing Justice has two key funded programs:

  •  Tenancy Plus helps tenants living in public housing to address barriers to their tenancy and avoid homelessness.
  • Tenant Advice and Advocacy Program (TAAP) to provide information, advice and assistance to vulnerable and disadvantage tenants, this may include assistance with the process and attendance at VCAT.

Systemic Advocacy

Housing Justice welcomes sector and research partners to ensure services meet the need and optimise safe, secure and stable housing.

We acknowledge the Aboriginal people as the traditional owners of the land upon which we work and we pay our respects to their elders, past and present.
The Housing Justice program is supported by the Victorian Government.


vic gov logo Dec 2015