COVID-19 Service Update
Our free tenancy advocacy and support services are still available by telephone and email.
To protect the health and safety of our clients, staff and the community, we have changed the way we deliver our services, but we are still here to help.
If you have a tenancy problem and need help, please call or email us to book a telephone appointment.
Phone: (03) 5445 0990 or FREECALL 1800 450 990
All appointments will be conducted by telephone until further notice.
In an emergency, please call ‘000’.
Please see our COVID-19 page for links to helpful tenancy resources, and answers to some Frequently Asked Questions about COVID-19 often asked by tenants.
If you have any feedback or suggestions about our service, please contact us via our Suggestions & Complaints page.
Advice and Advocacy
Housing Justice provides advice, information and assistance to tenants living in the local government areas of Bendigo, Loddon, Campaspe, Mt Alexander, Central Goldfields and parts of the Macedon Ranges about:
- their rights and responsibilities
- the Victorian Civil and Administration Tribunal (VCAT)
- negotiating with landlords and real estate agents.
Housing Justice helps clients to stand up for themselves. We can also speak on tenants behalf.
Housing Justice supports tenants living in public housing to:
- address barriers to their tenancy
- settle into a new tenancy and link up with their community
- access relevant services and support
- negotiate with government and other community agencies.
Housing Justice has two key funded programs:
- Tenancy Plus helps tenants living in public housing to address barriers to their tenancy and avoid homelessness.
- Tenant Advice and Advocacy Program (TAAP) to provide information, advice and assistance to vulnerable and disadvantage tenants, this may include assistance with the process and attendance at VCAT.
Housing Justice welcomes sector and research partners to ensure services meet the need and optimise safe, secure and stable housing.
We acknowledge and pay our respects to the traditional Aboriginal custodians of the land on which we live and work. We pay our respects to the first people of this country, their culture and Elders past, present and future.