COVID-19 Service Update
Housing Justice office open September 21st
We have adapted how we are working to ensure community safety. You’ll notice several changes on your next visit to our office.
From Monday 21st September, our office will be open to the community for walk-in enquiries. We will also continue to deliver a range of services remotely and encourage people to contact us by telephone.
Our new office opening hours are 9:00am to 4:00pm. Our phone lines will stay open until 5:00pm.
The health and safety of our clients, staff and the community remains our number one priority. We will be following official public health guidelines and a strict cleaning schedule to ensure that our offices are COVID safe.
All visitors to the office will be required to sign-in, wear a face mask, and follow instructions from our staff to help maintain social distancing. Masks and hand sanitiser will be available at reception.
If you have any feedback or questions about the steps we are taking to ensure our office is COVID safe, please call us or speak to one of our friendly reception staff on your next visit.
Phone: (03) 5445 0990 or FREECALL 1800 450 990
Please see our COVID-19 page for links to helpful tenancy resources, and answers to some Frequently Asked Questions about COVID-19 often asked by tenants.
If you have any feedback or suggestions about our service, please contact us via our Suggestions & Complaints page.
Advice and Advocacy
Housing Justice provides advice, information and assistance to tenants living in the local government areas of Bendigo, Loddon, Campaspe, Mt Alexander, Central Goldfields and parts of the Macedon Ranges about:
- their rights and responsibilities
- the Victorian Civil and Administration Tribunal (VCAT)
- negotiating with landlords and real estate agents.
Housing Justice helps clients to stand up for themselves. We can also speak on tenants behalf.
Housing Justice supports tenants living in public housing to:
- address barriers to their tenancy
- settle into a new tenancy and link up with their community
- access relevant services and support
- negotiate with government and other community agencies.
Housing Justice has two key funded programs:
- Tenancy Plus helps tenants living in public housing to address barriers to their tenancy and avoid homelessness.
- Tenant Advice and Advocacy Program (TAAP) to provide information, advice and assistance to vulnerable and disadvantage tenants, this may include assistance with the process and attendance at VCAT.
Housing Justice welcomes sector and research partners to ensure services meet the need and optimise safe, secure and stable housing.
We acknowledge and pay our respects to the traditional Aboriginal custodians of the land on which we live and work. We pay our respects to the first people of this country, their culture and Elders past, present and future.